Terms of Service

Last updated: July 2026

This is a draft version of our terms, published for transparency while SautiLume is in early prototype stage. It will be reviewed by qualified legal counsel before public launch, and it is not a substitute for legal advice.

What SautiLume is

SautiLume is a voice-first health information prototype built for blind and visually impaired young people in Kenya. It gives verified information about sexual and reproductive health, mental health, menstrual hygiene, consent, and where to find real health services, spoken back by voice.

SautiLume is not a medical device and does not provide medical diagnosis, treatment, or emergency services. It shares verified information and referrals only. Always consult a licensed health professional for medical decisions, and in an emergency, contact local emergency services or the helplines listed in the app.

Who can use SautiLume

SautiLume is designed for adolescents and young people aged 10 to 30. If you are under 18, we encourage you to also involve a parent, guardian, or trusted adult in decisions about your health, while respecting that some of the information SautiLume shares is by nature private.

Acceptable use

Use SautiLume for personal, non-commercial health information purposes
Do not attempt to reverse-engineer, scrape, or misuse the underlying voice or AI systems
Do not use SautiLume to harass, harm, or impersonate others

No warranty

SautiLume is an early-stage prototype under active development. It is provided "as is," without warranties of any kind. While every answer in our knowledge base is reviewed for accuracy, we cannot guarantee the platform will be error-free or available at all times.

Limitation of liability

To the fullest extent permitted by law, SautiLume Ltd is not liable for indirect, incidental, or consequential damages arising from use of the platform. Nothing in these terms limits liability that cannot be limited under Kenyan law.

Governing law

These terms are governed by the laws of Kenya.

Contact

Questions about these terms can be sent to sautilumeltd@gmail.com.